Kenny Rogers in Queensbay

X'Mas, 25th December 2007. This was the worst experience I having in Queensbay Mall Kenny Rogers. Before this, I had been visit the restaurant for many times and their service was so good and professional. However, during Christmas night, I went there for dinner. The restaurant was not so clouded and 50% of table still empty. Thus I decide to go in since their service was fast and professional. OK, story begin with the waitress who take order. I ask for 1 set of half chicken, make it separate in two plates, 1 for chicken and another 1 for sidelines. However, she looks like not so understand and repeat with Malay, then I told her in Malay that I don't like the mushroom source for chicken mix with the Coleslaw. She said OK, understand. Then who know they still serve me with the whole things mix in one plate. I plan not to argue with them since I know that no point to argue. I just smile to the guys and ask for 1 more empty plate. The source they given was not enough since I had order half chicken. I try to raise my hand but no one can see me. Finally I manage to get a white shirt gals to order the extra source(FYI, all other waitress are wearing black colour shirt), I suppose that should be their manager. I wait for 10 minutes still never get the original source, thus I try to raise my hand to the waitress. 80% of the waitress are damn free and surrounded together and making jokes. I walk straight to the food counter and ask for the source. The white shirt gal come to me and said:"Sorry, the bowl finish, need to wait for them to wash". But the gal in food counter said:"Oh, we still have many bowl here, at counter"! Damn stupid, if that is a manager, I think no point to complaint! OK, after finish my food, the male waitress just come to clean up my table, without asking me:"May I clear the table please, Sir?". This is basic table manners that have to be asked before removing customer plates! Even during the plate was clean up, the culinary(knife) drop near to my foot! The guy just pickup and walk away! Never apologize!

Are these worth for 10% SERVICE CHARGE? If anyone from Kenny Rogers management are reading this BLOG, please! Train your people before they make more customer run away! Don't forget your competitor (Nando's) is just next to you and their service is getting better.

Date: 25th December 2007
Restaurant: Kenny Rogers
Location: QueensBay Mall, Penang
Country: Malaysia

Think twice Before giving "Kopi Money" Corruption

Hi All,

Below is the email that I got from friends:

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Dear Friends,

If you are used to paying 'Kopi Money' when stopped for traffic offenses,
DON'T Do This Again.

The traffic department has recently started a campaign to be rid of
corruption. The officers on duty will be rewarded RM100.00 when they
report each case to the department. This is how they do ( trick you into)
it. They will note down the details of your IC/MyKad, and ask you how you
want to settle (Paying Kopi Money?). They will then report the incident by
passing up the 'Kopi Money' and get the RM100.00 in return for their good
deed. You will end up having a summon issued to you.

DON'T PAY KOPI RM AGAIN, especially if you hope to go free with RM20 kopi
money. They rather have a 'good' name than to take your kopi money. Just
beware of their trick because the cops are now clocking up 'cookies'
points for their promotion and pay increment.

They should have done this to stop corruption long time ago, anyway better
late than never...

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One of my friend did not beware about the email and pay "Kopi Money" to Police. He was stopped by Police for traffic offenses and he pay "Kopi Money" to the Police. Just RM50 and he thought it was end story. However, after two weeks, he receive a summon from Police Corruption Department...

Location: Penang
Country: Malaysia

Bad Experience with Sunshine Market Parking

This morning I went to parking at sunshine market for less than 15minutes and the Parking Guy charge me for 1 hour parking fee!!! I went to ague with the guy and finally he agree to charge me for 30cents. Is not only about the money, but is because I am cheated by the noneducational Guy!!! We do not want this to be a cultural of Malaysia!!! Please voice up if you have same experience, don't make them think that we are so easy to be bully!

Standard Parking Fee: 30 cents per half an hour
Fair Charges: Park 15 minutes suppose charge for half an hour (30cents)
Unfair Charges: Park 15minutes pay for 2 time slots of fee
Location: Sunshine Market, Penang
Country: Malaysia

Please, share out your experience with us so that we will beware of similar cases (Please state down the location).

The Objective of This Blog

Today I have been treated so unfairly, I have make my decision to writing this Blog so that we can beware of the incident because it may happen to you too.

Have you ever been cheated by someone? Police? Doctor? Government people? Bank? Shop?

Do you have anything that you found that may be unfair to consumer you want to Warn people?

Please, feel free to email me the experience you have gone through, I will post it in this Blog so that everyone can be aware of the incident.